If you don’t find the answer below please contact us at shop@zatini.com.au


What if I’m having trouble placing and/or paying for my order?

Please don’t hesitate to call us on (02) 9939 0494 if you have any trouble placing your order and we can do it over the phone. Or you can email your details to us at shop@zatini.com.au

Where can I see the newest collection of Zatini jewellery?        

Our retailers around Australia stock the latest Zatini jewellery. Please contact us at shop@zatini.com.au and we will let you know where your nearest retailer is.

How can I stock Zatini jewellery in my retail store?

Please go to our Wholesale page for more information where you can contact one of our sales agents.

Do the prices include GST?

Yes, on this website all items and postage are inclusive of GST

Where do you ship to?

We ship Australia wide at a flat rate of $10. This is great value if you’re ordering multiple items.

What if I’m not home to receive my order?

You could give us your work address. Otherwise, if you’re not home at the time of delivery, they will leave a card and you can either collect it from your local post office or arrange for re-delivery.

Can I return my order?

Yes, please see our returns policy for details.

What if I received the wrong item or it’s faulty?

If your jewellery is faulty, damaged, missing an item or you received the wrong item, please contact us straight away and we will organize a replacement quick smart.

Is it secure to order over the internet?

Our website is developed on Shopify which uses the very latest security (SSL encrypted certificate) to ensure your personal details and your transactions are kept safe.

Is my personal information private?

We are respectful of your personal information. We keep it completely confidential and do not supply your personal information to any third parties.

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Please click on the link at the bottom of your newsletter to unsubscribe.